INTERNET MERCHANT REQUIREMENTS CARD PROCESSING – ANNEXURE A
1. Detailed description of goods and/or services
Belle Vue Ridge Bed and Breakfast is a business in the hospitality industry that offers guest accommodation and bed & breakfast suites .
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 1 days and delivery confirmed by way email.
(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)
3. Export restriction (Optional)
The offering on this website is available to South African and International clients.
4. Payment / cancellation policy
- The guest will be charged 50% of the total price if they cancel after reservation and the total price if they cancel in the 7 days before arrival. If the guest doesn’t show up they will be charged the total price.
- The guest will be charged a prepayment of 50% of the total price after reservation and the remaining amount in the 7 days before arrival.
5. Customer Privacy policy
Belle Vue Ridge Bed and Breakfast shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569.
6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Belle Vue Ridge Bed and Breakfast bank account, the details of which will be provided on request.
7. Card acquiring and security
Card transactions will be acquired for Belle Vue Ridge Bed and Breakfast via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8. Customer details separate from card details
Customer details will be stored by Belle Vue Ridge Bed and Breakfast separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
10. Responsibility
(Your Company) takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
11. Country of domicile
This website is governed by the laws of South Africa and Belle Vue Ridge Bed and Breakfast chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,
12. Variation
Belle Vue Ridge Bed and Breakfast may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13. Company information
Company is run by Rainbow Place Accomodation cc. Registration CK2007/082324/23 T/A Bellevue Ridge Bed and Breakfast
Directors: Daniel JVS Erasmus.
14. Belle Vue Ridge Bed and Breakfast contact details
Company Physical Address: 5 Seawitch Avenue, Plettenberg Bay, 6600, South Africa.
Email: info@bellevueridge.co.za
Telephone: +27 (0) 82 923 4580